Article Highlights

Key Takeaway:

Helsinki transit agency HSL said it will launch open-loop payments this year after delays. Errors in the procurement process and late deliveries by supplier Conduent have raised costs and pushed back the project launch.

Key Data:

• Document: Suspension of first procurement

Document: Decision to select Conduent

Table: Price comparison between two procurements

Table: HSL open-loop project fact box.

Organizations Mentioned:

HSL (Helsinki)
Conduent
Access-IS (HID Global)
Modulsystem

Helsinki transit agency HSL says its “goal” is now to launch a pilot of its delayed open-loop payments service during the summer of 2024–followed by service being available on all transport modes by the end of this year, the agency’s program director for the project told Mobility Payments Friday.

But it remains to be seen whether HSL will hit those targets. The pilot is already more than a year late,

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