Dutch National Rail Operator to Launch Open-Loop Payments as Part of Nationwide Rollout in Netherlands

NS train, Netherlands

Nederlandse Spoorwegen, or NS, the Dutch national railway and by far the largest transit operator in the country, yesterday announced it will launch open-loop payments next Tuesday. While open loop will only apply to single ticket sales–a reported 10% of NS’s total trips–the launch is a major milestone for the Netherlands’ nationwide EMV payments project. […]

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Think Tank: Widespread Move to Open-Loop Payments in U.S. Remains ‘Elusive;’ High Interchange Partly to Blame

Bus validator

Open-loop payments can improve the customer experience, helping transit agencies to win back customers in a post-pandemic world, while also reducing cash-handling costs and speeding up boarding times, according to a new report from the Brookings Institution, a major think tank in the U.S. […]

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U.S. Transit Agency with Strong Closed-Loop Program Wants More Riders to Use Open Loop

TriMet tram and bus

U.S. transit agency TriMet of Portland, Ore., introduced open-loop payments at the same time it launched its contactless closed-loop Hop Fastpass card, in July 2017. But it promoted Hop much more than open loop for years, and not surprisingly, the closed-loop card makes up the vast majority of electronic transactions for the agency. […]

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