Article Highlights

Key Takeaway:

Melbourne’s 15-year, AU$1.7 billion project appears to be running behind schedule and could overrun its budget. State transport officials are said to be getting impatient, but have not yet publicly voiced concerns publicly.

Key Data:

All of the 20,000 existing validators connect with the state-owned myki back office. Without its own back office yet, even if Conduent were to begin installing its validators for buses, trams and trains, the vendor would still need help connecting the devices to this existing back office.

Organizations Mentioned:

• DTP (Melbourne, Victoria)
• Conduent
• NTT Data
• Cubic
• Convergint

State transport officials in Melbourne are not voicing any concerns publicly, but behind the scenes, they are believed to be growing increasingly impatient with the apparent slow progress their main vendor, Conduent Transportation, is making on implementing a new ticketing system for Australia’s No. 2 city, sources told Mobility Payments.

Officials announced the award of a 15-year-AU$1.7 billion (US$1.1 billion) contract to Conduent in May 2023.

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