Article Highlights

Key Takeaway:

Transport for London’s fare-collection system–long a showcase for contactless technologies–is not have an account-based ticketing system. That will change with TfL’s planned new contract, which will take effect in 2025.

Key Data:

Contactless accounts for 45% to 50% of all transactions, including season tickets, up from 35% to 40% before the Covid-19 pandemic. Most of the gains for contactless since 2014 have come from a drop in use of season tickets and passes, fueled at least in part by the launch of daily and weekly fare capping across all modes with contactless EMV.

Organizations Mentioned:

Transport for London

Transport for London, which runs the largest open-loop fare payments system in the world, is gearing for a major upgrade of its revenue-collection contract, giving the authority its first account-based ticketing system.

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