Article Highlights

Key Takeaway:

Las Vegas agency RTC of Southern Nevada thought visitors to the gambling and entertainment mecca would gravitate to open-loop payments. “And that’s not what happened.” Instead, many more residents tap with credit and debit cards and mobile wallets than tourists.

Key Data:

By far the largest fare payments method for the agency is cash, which still accounts for 55% of rides or fare revenue.

Organizations Mentioned:

• RTCSNV (Las Vegas)
• Masabi

When RTC of Southern Nevada, which serves Las Vegas and the surrounding region, launched open-loop payments in December 2023, agency officials thought most users would come from among the ranks of the mass of tourists that descend on the gambling and entertainment mecca every year.

But since enabling users to tap to pay with credit and debit cards and mobile wallets, the agency is seeing the opposite­. Most users–around 80%–are residents, while tourists and other visitors make up the rest.

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