Sydney-based Transport for New South Wales, Australia’s largest transit agency, has no plans to phase out or de-emphasize its closed-loop Opal card, despite strong adoption of contactless open-loop payments by customers, especially with mobile wallets, according to Kurt Brissett, executive director for connected journeys for the agency. […]
While the trend today is for more transit agencies to introduce open-loop fare payments, closed-loop cards, either in physical form or dematerialized on smartphones and wearables, will be with us for many years to come–though perhaps in a reduced role. That’s according to a recent panel discussion at the Mobility Payments Asia Pacific 2021 conference. […]
The Go-Ahead Group, one of the big five privately owned public bus operators in the UK, said today it has seen cash usage on board the nearly 3,000 buses it runs in England outside of London fall to 23% of transactions, down from 53% three years ago. […]
More UK bus operators outside of London are expanding their contactless open-loop payments services to enable customers to tap on when they board and tap off at their desired stops, helping to save riders money and collect more data for operators […]
Andy Taylor, senior director, global strategy for Cubic Transportation Systems contended that the MaaS market is at a crossroads and could fail if it doesn’t change course, including putting cities and public agencies firmly in the “driving seat” of MaaS apps. […]
Ohio-based NEORide consortium, a regional transit group that among other things, handles mobile-ticketing fare collection for 13 transit agencies in the U.S. states of Ohio, Kentucky and Michigan, is seeking to reduce cash from its members buses. It’s the latest agency or group to do so.
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As the California Department of Transportation, or Caltrans, sees it, the state’s more than 300 local transit agencies offer a fragmented and inefficient mix of fare collection systems–a fact it says discourages many potential riders among the state’s nearly 40 million residents from taking public transit. […]
In the wake of the Covid-19 pandemic, elimination of cash has taken on greater urgency for transit agencies. Fare-collection system suppliers say they are seeing strong demand for cashless options, including linking their mobile ticketing and contactless closed-loop card products to retail networks where customers can use cash. […]
A new account-based ticketing system under development for Brisbane and the Australian state of Queensland represents one of the latest rollouts of account-based ticketing, a technology expected to eventually replace most card-centric fare collection systems globally. […]
While use of public transit is returning, it could take years before ridership returns to pre-Covid levels, if it ever does. Many customers have changed their lifestyles and won’t come back. But others who might return remain anxious about boarding buses or trains in a post-pandemic world. […]
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