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The first transit agency to pilot open-loop payments under an unconventional procurement program backed by the U.S. state of California is set to make the payments service permanent starting this month. But there has been perhaps an unexpected detour in its plans, after the supplier of validators for the pilot got its bid in late.
Comparing customer use of fare payments methods in April 2023 with the same month four years earlier, the agency saw cash transactions decrease from 68% to 58% of total transactions. While only 6% of transactions were paid for with open-loop cards or wallets as of April 2023, open-loop payments apparently accounted for much of that decrease in cash handling.
• MST (Monterey-Salinas)
• SC Soft
• Kuba
• Littlepay
The first transit agency to pilot open-loop payments under an unconventional procurement program backed by the U.S. state of California is set to make the payments service permanent starting this month.
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