Article Highlights

Key Takeaway:

The return to charging fares after six years did not go smoothly for U.S. transit agency KCATA. The agency, which is also seeking to become one of the few in the U.S. to eliminate cash acceptance on board its vehicles, is ironing out the problems.

Key Data:

The agency has told Mobility Payments that its finance department estimated it could save $650,000 to $700,000 a year by eliminating cash.

Organizations Mentioned:

• KCATA (Kansas City)
• Genfare

After six years of free buses, the Kansas City Area Transportation Authority, or KCATA, returned to charging fares June 1 and debuted an open-loop system from transit fare vendor Genfare. The launch of the $4.6 million system (for the base five-year period) has not been without problems, however.

Mobility Payments had reported last month the agency’s ambitious plans, including going cashless on board its buses, in addition to the fast-tracked fare-system launch and end of free fares.

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