SaaS-Ticketing Vendors Begin to Bring Open-Loop Payments to Small and Mid-Tier Transit Agencies in North America

The Milwaukee County Transit System, or MCTS, last month became one of the latest transit agencies to launch credit and debit card and mobile wallet acceptance from its SaaS ticketing supplier’s platform–part of a trend that is starting to enable more...

Transit Agency Serving California Capital Introduces SaaS-Based Fare System; Plans to Replace Existing Closed-Loop Card and App

The Sacramento Regional Transit District has launched the first phase of a new ticketing service from UK-based Masabi, with plans calling for the system to replace the agency’s existing closed-loop card and its current mobile app from vendors INIT and...

U.S. Agency Releases First Details about Reasons for ‘Emergency Procurement’ to Replace Fare System; is It Enough?

CapMetro app homescreen
Texas transit agency Capital Metro said 1.25 million fare transactions went unprocessed during a 30-day period last spring by its incumbent vendor, Siemens Mobility, according to the agency in a newly released document that seeks to justify the “emergency...
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