Debate: Is the Industry–and Technology–Ready for Hands-Free, Be-In/Be-Out Fare Payments?

It’s no secret that interest is growing in “touchless transit” in the wake of the Covid-19 pandemic. So technologies that enable fully hands-free fare payments, letting passengers be-in/be-out, or BIBO, are getting a serious look–as transit agencies seek to let more customers bring their own fare media and minimize passenger interaction with agency staff. […]

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