Article Highlights

Key Takeaway:

Italy continues to be a leader in the rollout of open-loop fare payments with even mid-tier cities now introducing the technology to riders. In addition, the four largest cities in Italy, Rome, Milan, Naples and Turin, have launched contactless payments or plan to do so this year.

Key Data:

Bus operator Azienda Trasporti Bergamo, or ATB, and an associated tram network are using nearly 650 validators installed on board their vehicles. There are three validators per bus, six on each tram and seven for a funicular railway. Each validator contains a certified reader to accept EMV payments.

Organizations Mentioned:

• ATB (Bergamo)
• TEB (Bergamo)
• ATB Mobilità
• Conduent

Italy continues to be a leader in the rollout of open-loop fare payments with even mid-tier cities now introducing the technology to riders.

The bus and associated tram operators in the city of Bergamo, near Milan, have introduced open-loop fare payments, enabling users to tap with debit and credit cards branded Visa or Mastercard, along with American Express charge cards, as well as eligible card credentials on mobile wallets supporting Apple Pay, Google Pay and Samsung Pay.

Bus operator Azienda Trasporti Bergamo, or ATB, and the associated Tramvie Elettriche Bergamasche, which operates trams, said they have launched open-loop payments using nearly 650 validators installed on board their vehicles. This includes a funicular railway. U.S.-based Conduent, which installed and integrated the validators, announced the service this week.

The transit agencies, owned by group ATB Mobilità, said there are three validators per bus, six on each tram and seven for the funicular railway. Each validator contains a certified reader to accept EMV payments.

Customers can use their cards to transfer among the three transport modes and can get daily fare capping. The open-loop, pay-as-you-go, payments provide an option to prepaid fare options customers now use—single-ride and round-trip tickets or weekly, monthly or yearly passes. There is also a mobile app that customers can use to buy the tickets and passes.

As Mobility Payments has reported, the four largest cities in Italy, Rome, Milan, Naples and Turin, have launched contactless payments or plan to do so this year.

Azienda Trasporti Milanesi, or ATM, in Milan, which began accepting contactless credit and debit cards on its four-line metro in 2018, has begun to expand the contactless service to buses. ATAC launched contactless EMV payments in September 2019 on the Rome Metro and certain urban commuter rail lines, and is expected to expand it to other modes, such as buses. 

In Naples, 17 transit agencies that make up the UnicoCompania group, were planning to offer open-loop payments later in 2021. And Gruppo Torinese Trasporti, or GTT, the transit agency serving Turin, also launched open-loop fare acceptance–on its 21-station metro and four routes of its buses–in July 2020. And there are open-loop implementations in one or more other Italian cities, such as Venice.

In addition, the four large transit operators are enabling customers to buy monthly passes with their credit or debit cards and then to tap those same cards to ride, or are likely to do so. The transit operators have further plans for using contactless EMV, with officials in Rome and Milan saying they want to expand use of the payments technology to cover their planned mobility-as-a-payment, or MaaS, offerings.

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