Updated: Transit Agency Still Plans to Conduct Open-Loop Payments Trial

Transit agency seeks to reduce cash usage by accepting contactless EMV credit and debit cards and NFC devices, among other measures.

Article Highlights

Key Takeaway:

California bus operator Santa Cruz Metro is the fifth transit agency that is testing acceptance of contactless EMV payments or planning to do so under the state’s Cal-ITP initiative. Among other things, the program seeks to create a ‘mobility marketplace’ for agencies to buy components to set up interoperable open loop payments systems.

Key Data:

A study commissioned by Cal-ITP and released last year estimated that cash-handling costs for transit agencies amount to around 13% of the cash collected.

Organizations Mentioned:

• Santa Cruz Metro

California transit agency Santa Cruz Metropolitan Transit District said it plans to launch a pilot of contactless open-loop payments in early 2022, as it seeks to increase customer convenience and reduce use of cash on board its buses, Mobility Payments has learned.

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