Article Highlights

Key Takeaway:

SEPTA recently issued an RFP for its “Key 2.0” fare-payments system, which will replace hardware, software and–potentially–its incumbent vendor. The first iteration of Key has been beset by delays and cost overruns.

Key Data:

Graphic: Key 2.0 phased deployment timeline.

Organizations Mentioned:

SEPTA (Philadelphia)
Conduent 
Cubic
• INIT
Accenture
Scheidt & Bachmann

 

For years, Philadelphia transit authority SEPTA was supposed to be the next big agency in North America to support open-loop payments. Now it appears that a launch of open loop might not happen until at least 2026, as part of an overhaul of a fare system that has been beset by delays and cost overruns.

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