New York’s Metropolitan Transportation Authority last week marked the billionth OMNY transaction, with MTA chairman and CEO Janno Lieber speaking at a press conference at the subway station where the landmark tap occurred. He touted the OMNY contactless open-loop payments program as an “amazing success.” […]
Officials with New York’s Metropolitan Transportation Authority this week said the rollout of its OMNY fare-collection system has fallen further behind schedule and isn’t expected to see “substantial completion” until the fourth quarter of 2025–nearly two and a half years later than Cubic Transportation Systems, the system integrator on the project, had originally promised. […]
As New York’s Metropolitan Transportation Authority marked the two-year anniversary since launching the first phase of its high-profile OMNY open-loop fare payments rollout in May 2019, transactions continue to grow.
Riders were tapping for more than 17% of all rides on the authority’s massive subway system and for around 14% on the entire system, both subway and buses. That’s according to figures released by the MTA to Mobility Payments around mid-June. As of then, the agency said customers had tapped for a total of more than 93 million rides since the service launched.
While more and more transit agencies globally are enabling their customers to tap credit and debit cards and NFC wallets to pay fares, there are obstacles limiting growth. […]
Transit agencies in the Netherlands have released more details about their plans to support concessionary fares and other popular discounts with open-loop payments, Mobility Payments has learned. […]
Transit agency Storstockholms Lokaltrafik, or SL, in Stockholm launched what is believed to be the industry’s first rollout of white-label EMV cards for its closed-loop customers in September 2021. To date it has issued around 1.5 million cards, which customers use frequently. […]
U.S. transit agency TriMet of Portland, Ore., introduced open-loop payments at the same time it launched its contactless closed-loop Hop Fastpass card, in July 2017. But it promoted Hop much more than open loop for years, and not surprisingly, the closed-loop card makes up the vast majority of electronic transactions for the agency. […]
Despite significant costs for handling cash, very few transit agencies in the U.S. have eliminated cash from their fare-collection systems. But the head of one small bus agency in South Carolina, which recently launched open-loop payments, says he plans to try. […]
In what is believed to be the first major transit agency to roll out concessionary discounts linked to open-loop payments, New York’s Metropolitan Transportation Authority said more than a million seniors and disabled persons are now able to register to receive half-priced fares when they tap contactless credit or debit cards or NFC devices to pay for rides. […]
The Metropolitan Transportation Authority said it is seeing nearly 40% of trips taken on its New York City Subway paid for through the agency’s OMNY service, which is used mainly for open-loop payments. […]