New York’s MTA Says OMNY Rollout Falls Further Behind Schedule; Cites Poor Vendor Quality Control, Other Issues

OMNY gates

Officials with New York’s Metropolitan Transportation Authority this week said the rollout of its OMNY fare-collection system has fallen further behind schedule and isn’t expected to see “substantial completion” until the fourth quarter of 2025–nearly two and a half years later than Cubic Transportation Systems, the system integrator on the project, had originally promised. […]

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New York’s MTA OMNY Service Continues to Grow as Agency Preps Further Rollout This Year

OOMNY terminal

As New York’s Metropolitan Transportation Authority marked the two-year anniversary since launching the first phase of its high-profile OMNY open-loop fare payments rollout in May 2019, transactions continue to grow.

Riders were tapping for more than 17% of all rides on the authority’s massive subway system and for around 14% on the entire system, both subway and buses. That’s according to figures released by the MTA to Mobility Payments around mid-June. As of then, the agency said customers had tapped for a total of more than 93 million rides since the service launched.
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Special Report: Despite Industry Push, Few Transit Agencies Rolling Out ‘Closed-Loop EMV’ So Far

OMNY cards

Transit agency Storstockholms Lokaltrafik, or SL, in Stockholm launched what is believed to be the industry’s first rollout of white-label EMV cards for its closed-loop customers in September 2021. To date it has issued around 1.5 million cards, which customers use frequently. […]

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U.S. Transit Agency with Strong Closed-Loop Program Wants More Riders to Use Open Loop

TriMet tram and bus

U.S. transit agency TriMet of Portland, Ore., introduced open-loop payments at the same time it launched its contactless closed-loop Hop Fastpass card, in July 2017. But it promoted Hop much more than open loop for years, and not surprisingly, the closed-loop card makes up the vast majority of electronic transactions for the agency. […]

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New York Transit Agency One of First to Link Concessionary Discounts to Open-Loop Cards and Wallets

OMNY gate

In what is believed to be the first major transit agency to roll out concessionary discounts linked to open-loop payments, New York’s Metropolitan Transportation Authority said more than a million seniors and disabled persons are now able to register to receive half-priced fares when they tap contactless credit or debit cards or NFC devices to pay for rides. […]

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