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SaaS-Ticketing Vendors Begin to Bring Open-Loop Payments to Small and Mid-Tier Transit Agencies in North America

by Dan Balaban and Timothy SunderlandPosted on May 18, 2026 (June 24, 2026)Posted in Open LoopTagged SaaS Ticketing

The Milwaukee County Transit System, or MCTS, last month became one of the latest transit agencies to launch credit and debit card and mobile wallet acceptance from its SaaS ticketing supplier’s platform–part of a trend that is starting to enable more...

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Updated: Small U.S. Transit Agency Decides Not to Save Much-Used Closed-Loop Card; Replaces It with Open Loop

by Dan BalabanPosted on January 7, 2025 (January 31, 2025)Posted in Open LoopTagged Cal-ITP

A small U.S. transit agency in northeastern Pennsylvania has launched open-loop payments, with plans to shut down its closed-loop card program, which is used for more than half of its rides but which would have required a major overhaul. The agency, the...

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Littlepay Beat Out Cubic for Unexpected Contract Win with Major U.S. Agency; Now the Small Australia-Based Vendor Must Deliver

by Dan BalabanPosted on November 27, 2024 (February 17, 2025)Posted in Open LoopTagged Editor's Choice, WMATA

Transit agencies in the U.S. and beyond will be watching to see whether a recent gambit by major agency Washington (D.C.) Metropolitan Area Transit Authority to hire small Australia-based payments service provider Littlepay over its large incumbent supplier,...

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Open-Loop Payments: Are U.S. Transit Agencies Ready for the Costs?: A Discussion

by Dan BalabanPosted on September 2, 2024 (October 25, 2024)Posted in Open LoopTagged Editor's Choice

A top official with Helsinki transport agency HSL made headlines over this past weekend, Aug. 31, when he was quoted as actually discouraging customers from using contactless open-loop payments when the agency launches the long-delayed service. That’s...

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California Open-Loop Procurement Program Has Another Disappointing Quarter, with Low Orders and Adoption

by Dan BalabanPosted on August 20, 2024 (September 21, 2024)Posted in Open LoopTagged Cal-ITP

Vendors with master service agreements under the California Integrated Travel Project, or Cal-ITP, received orders for validators of just under $70,000 combined, with gateway and inspection fees accounting for another $11,200. The updated figures come from...

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Tip Sheet: Jakarta to Launch Open-Loop Payments This Year on Sole Metro Line, with Help from Mastercard

by Dan BalabanPosted on July 29, 2024 (July 30, 2024)Posted in Open LoopTagged Jarkarta, Tranitalia

Jakarta, Indonesia, opened its first metro line serving the megalopolis of more than 10 million people in 2019, and so far only accepts fares from closed-loop contactless cards and single paper tickets bearing QR codes. Soon it plans to add an option for...

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Bangkok Transit Agency Disappointed with Open-Loop Adoption Rate with Credit Cards; Rolls Out Prepaid EMV Card

by Dan BalabanPosted on July 25, 2024 (July 26, 2024)Posted in Open LoopTagged Thailand

Open-loop payments account for 13% of rides on the main metro line of the Mass Rapid Transit Authority of Thailand in Bangkok. Many transit agencies would be happy with that adoption rate–especially less than two and a half years after introducing the...

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California Open-Loop Procurement Program Notches Second Out-of-State Project, but Overall Take-Up Remains Low

by Dan BalabanPosted on May 23, 2024 (May 24, 2024)Posted in Open LoopTagged Cal-ITP

After more than two years, the California Integrated Travel Project, or Cal-ITP, is still seeing low orders from transit agencies and minimal open-loop transactions, but the program did notch its second project outside of California, Mobility Payments has...

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Las Vegas Agency Wagers Open Loop will Pay Off, Despite High Interchange and Other Transaction Fees

by Dan BalabanPosted on May 9, 2024 (August 26, 2025)Posted in Open LoopTagged Editor's Choice, Masabi, RTC

The Regional Transportation Commission of Southern Nevada collects cash for well over half the rides it delivers on its 400 buses that ply the Las Vegas Strip and other parts of its service area of more than two million people. RTC knows it will never...

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Athens Transport Operator Seeks to Roll Out Open Loop Throughout Greek Capital by Retrofitting Thousands of Validators

by Dan BalabanPosted on May 7, 2024 (May 8, 2024)Posted in Open LoopTagged Greece, Planeta

Transport operator OASA is set to make Athens the latest European capital to roll out open-loop payments, joining London, Rome, Madrid, Amsterdam and Stockholm, along with a number of other major cities in Europe–but with a difference. OASA is not...

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SaaS-Ticketing Vendors Begin to Bring Open-Loop Payments to Small and Mid-Tier Transit Agencies in North America

Updated: Small U.S. Transit Agency Decides Not to Save Much-Used Closed-Loop Card; Replaces It with Open Loop

Littlepay Beat Out Cubic for Unexpected Contract Win with Major U.S. Agency; Now the Small Australia-Based Vendor Must Deliver

Open-Loop Payments: Are U.S. Transit Agencies Ready for the Costs?: A Discussion

California Open-Loop Procurement Program Has Another Disappointing Quarter, with Low Orders and Adoption

Tip Sheet: Jakarta to Launch Open-Loop Payments This Year on Sole Metro Line, with Help from Mastercard

Bangkok Transit Agency Disappointed with Open-Loop Adoption Rate with Credit Cards; Rolls Out Prepaid EMV Card

California Open-Loop Procurement Program Notches Second Out-of-State Project, but Overall Take-Up Remains Low

Las Vegas Agency Wagers Open Loop will Pay Off, Despite High Interchange and Other Transaction Fees

Athens Transport Operator Seeks to Roll Out Open Loop Throughout Greek Capital by Retrofitting Thousands of Validators

Special Report: Open Loop Performs during World Cup, but Transit Agencies Report Some Other Fare Issues

Tip Sheet: Paris Transport Authority Expected to Procure ABT Back Office

Sound Transit Moves Closer to Fare Gates to Combat Losses from Evasion; Projected ROI Sees Payback within Three Years

Port Authority in U.S. Plans to Replace Aging Fare Gates; Project Seeks to Limit Fare Evasion

San Francisco Bay Area Transit Operators Urge MTC to ‘Pursue all Contractual Remedies’ to Recover Lost Revenue, Costs for Clipper Problems

Special Report: Open Loop Performs during World Cup, but Transit Agencies Report Some Other Fare Issues

Sound Transit Moves Closer to Fare Gates to Combat Losses from Evasion; Projected ROI Sees Payback within Three Years

In-Depth: Who is Behind Little-Known Company Serving as Key Subcontractor for Winning Vendor of Sydney Contract?

Cubic Could Face Penalties for Problem-Plagued Next-Generation Clipper Rollout in San Francisco

In-Depth: LA Metro Launches Open Loop in Time for World Cup; Last Top 10 U.S. Transit Agency to Support Technology