Transit agency Storstockholms Lokaltrafik, or SL, in Stockholm launched what is believed to be the industry’s first rollout of white-label EMV cards for its closed-loop customers in September 2021. To date it has issued around 1.5 million cards, which customers use frequently. […]
Open-loop payments is perhaps the hottest fare-payments technology around today. But getting reliable estimates on just how large the open-loop footprint is has proved to be difficult. […]
Despite a high-profile launch recently of domestic debit card acceptance in Canada and more open-loop rollouts there, Canadian transit agencies say they have no plans to promote open-loop payments over their close-loop cards. […]
Open-loop payments can improve the customer experience, helping transit agencies to win back customers in a post-pandemic world, while also reducing cash-handling costs and speeding up boarding times, according to a new report from the Brookings Institution, a major think tank in the U.S. […]
U.S. transit agency TriMet of Portland, Ore., introduced open-loop payments at the same time it launched its contactless closed-loop Hop Fastpass card, in July 2017. But it promoted Hop much more than open loop for years, and not surprisingly, the closed-loop card makes up the vast majority of electronic transactions for the agency. […]
Transport for London yesterday launched its much-anticipated call for tenders to find the next vendor to run its high-profile fare-collection system–with the so-called “Project Proteus” expected to be one of the most expensive and complex fare-system contracts now in play globally. […]
Despite significant costs for handling cash, very few transit agencies in the U.S. have eliminated cash from their fare-collection systems. But the head of one small bus agency in South Carolina, which recently launched open-loop payments, says he plans to try. […]
Officials with New York’s Metropolitan Transportation Authority this week said the rollout of its OMNY fare-collection system has fallen further behind schedule and isn’t expected to see “substantial completion” until the fourth quarter of 2025–nearly two and a half years later than Cubic Transportation Systems, the system integrator on the project, had originally promised. […]
A panel of industry experts squared off for a first-of-its-kind debate about the pros and cons of open-loop payments, tackling a range of issues–from whether transit agencies can completely eliminate their closed-loop programs in favor of open loop, to costs agencies should be ready to incur when rolling out the technology. […]
There’s little doubt that open-loop payments is the highest profile trend in the fare-collection industry. […]
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