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Singapore’s LTA Sees Strong Take-Up of Open-Loop Payments but has No Plans to End Closed Loop

by Dan BalabanPosted on Posted in Open LoopTagged
Singapore MRT
Since launching open-loop payments in 2019, Singapore’s Land Transport Authority has seen adoption grow to more than 30% of adult full fare trips, and the authority has eliminated single-trip paper tickets. [...]

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Avoiding the Interchange Squeeze

by Kevin BurgessPosted on Posted in Industry Insight
Paying by phone
Open-loop payment systems are a simple and consumer-friendly option for public transit agencies. They are increasingly deployed throughout the world because they benefit tourists and new and existing riders alike. Anyone can simply tap a card they already own...
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TransLink in Vancouver Hopes Enabling Riders to Tap Domestic Debit Cards Will Increase Use of Its Open-Loop Service

by Dan BalabanPosted on Posted in Open LoopTagged ,
SkyTrain
Vancouver transit authority TransLink Wednesday launched the much-anticipated expansion of its open-loop payments service to include Canada’s popular domestic debit brand, Interac–hoping to increase adoption of what has been a little-used service....
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Think Tank: Widespread Move to Open-Loop Payments in U.S. Remains ‘Elusive;’ High Interchange Partly to Blame

by Dan BalabanPosted on Posted in Open LoopTagged
Bus validator
Open-loop payments can improve the customer experience, helping transit agencies to win back customers in a post-pandemic world, while also reducing cash-handling costs and speeding up boarding times, according to a new report from the Brookings Institution,...
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Dutch Transit Operators to Link Concessionary Discounts to Open Loop This Year, though Implementation Expected Small at First

by Dan BalabanPosted on Posted in Open LoopTagged
Netherlands Bus
Transit riders in the Netherlands could begin receiving concessionary discounts while using their contactless debit and credit cards or NFC wallets later this year, the program director for the country’s nationwide open-loop rollout told Mobility Payments....
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U.S. Transit Agency with Strong Closed-Loop Program Wants More Riders to Use Open Loop

by Dan BalabanPosted on Posted in Open LoopTagged ,
TriMet tram and bus
U.S. transit agency TriMet of Portland, Ore., introduced open-loop payments at the same time it launched its contactless closed-loop Hop Fastpass card, in July 2017. But it promoted Hop much more than open loop for years, and not surprisingly, the closed-loop...
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